Software

Trigent Backs N-able’s Growth with the Help of Strategic GCC in India

The Trigent Global Capability Centre (GCC) Expertise Helped Establish a Fully Functional Engineering Centre with Over 100 Engineers in Bengaluru

Trigent, an established technology solutions provider with more than 30 years of engineering and customised software solutions expertise, worked in collaboration with N-able (NYSE: NABL), a worldwide cybersecurity firm that provides business resiliency, to set up the Company’s Global Capability Centre (GCC), which is already operational in India. N-able is dedicated to safeguarding businesses from emerging cyber threats by providing strong, end-to-end solutions to control, protect, and restore businesses at every stage of the threat life cycle.

N-able capitalised on the quick scaling capabilities for building world-class teams at Trigent. The established delivery methodology of Trigent was utilised to enable faster scalability, establish governance models, and incorporate compliance models right from the beginning. This GCC is a strategic move by N-able to make an entry into the Indian market as it plans to expand globally, with the assistance of Trigent.

“We have established the India Global Capability Center, which is now an operational component of our global enterprise. Trigent’s structured approach enabled us to have a centre that was built with excellent talent and process capabilities to be operational right from the start. The framework Trigent built for us gives us the confidence to scale this centre in keeping with our long-term global growth goals and mission of delivering business resilience worldwide,” says Mike Adler, Chief Technology and Product Officer, N-able.

“Given our experience with the Global Capability Centre Playbook, we enabled N-able with an efficient, flexible, and low-risk approach towards building a fully functional capability centre. Trigent worked alongside N-able in each aspect of this partnership with great precision and accountability,” says Nagendra Rao, President, Trigent.

Engineering Strategy Deliverables: Speed, Scale, and Innovation

Trigent facilitated the recruitment of an engineering team of specialists, support staff, and operations personnel from India’s rich talent pool of technologists. The delivery framework allowed for quick scale-up and fast recruitment without impacting quality.

Seamless Handover, Designed to Scale

Trigent provided the means to implement governance models, processes, and metrics that were built in and prepared for independent management. Now the centre is entering its new stage of development by expanding its engineering capabilities and acting as a future innovation driver for N-able’s global strategy.

About Trigent

Trigent is an AI-enabled global technology solutions company focused on assisting companies to modernise their operations and create next-generation customer engagement models to drive tangible business results and unique customer experiences. We help our customers to take the lead in their respective sectors through reliable and scalable solutions that enable them to make the most of their IT investments. With years of expertise, domain knowledge, and technology prowess, Trigent has been offering comprehensive solutions to ISVs, enterprises, and SMBs since 1995.

For more information, please visit https://trigent.com/.

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