Axis Max Life Claims Highest Death Claims Paid Percentage of 99.8% in FY26

Axis Max Life Insurance Limited, earlier named Max Life Insurance Company Limited (“Axis Max Life”/”Company”), has settled 20,529 individual death claims totaling ₹1,641 Cr in FY 2025-26 with a record individual death claims paid percentage of 99.8%. This reflects an upward trend from 99.34% in FY 2021-22, thereby establishing 99.8% as a new benchmark for trust – India Ke Bharose Ka Number™+. To date, a sum of ₹11,772.21 Cr has been paid in death claims on 2,43,524 policies of Axis Max Life.

Axis Max Life – Individual Death Claims Paid Ratio (%)

(Continuous Improvement over the last 5 years)

Financial Year	Ratio
2021-22	99.34%¹
2022-23	99.51%²
2023-24	99.65%³
2024-25	99.7%⁴
2025-26	99.8%*

Sumit Madan, Managing Director & CEO, Axis Max Life, says, “Our efforts at Axis Max Life are aimed towards coupling predictive analytics with digital forensics for claims processing, which helped us achieve our best individual death claim payout ratio ever of 99.8% in FY26. This is more than just a number. It is a reflection of the trust placed in us by our customers and also an indication of the family we have been proud to take care of.”

For quicker claims processing, Axis Max Life has strengthened its underwriting capabilities through predictive analytics and advanced fraud management, enabled by digital forensics. This has allowed the Company to achieve the first rank in the Life Insurance CuES 2026** ranking by Hansa Research among Indian life insurance companies.

Axis Max Life Insurance Limited (the “Company”), earlier referred to as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited, with Axis Bank Ltd and its group companies among the Company’s shareholders.

Axis Max Life offers comprehensive coverage and long-term savings life insurance products through its multi-channel distribution network, comprising agencies and third parties. The Company has developed its business based on a need-based selling approach, a customer-oriented engagement model, and skilled manpower. As per the audited financial results for the year ending FY2025-26, Axis Max Life posted a Gross Written Premium of ₹38,877 Cr.

1. Basis IRDAI Annual Report 2021-22
2. Basis IRDAI Annual Report 2022-23
3. Basis Audited Annual Financials 2023-24
4. Basis Audited Annual Financials 2024-25; Claims Paid Ratio rounded off to the nearest single decimal figure
5. Basis Audited Annual Financials 2025-26; Claims Paid Ratio rounded off to the nearest single decimal figure
6. Basis Hansa Research Life Insurance CuES Report 2026
7. (+India Ke Bharose Ka Number is Axis Max Life’s Brand Campaign on the Claims Paid Ratio). Claims Paid Ratio is a ratio of the death claims paid versus the number of death claims received during a Financial Year.

About Axis Max Life Insurance Limited

Axis Max Life Insurance Limited (earlier known as Max Life Insurance Co. Ltd.) is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance provides comprehensive protection & savings solutions through its multi-channel distribution comprising agency and third-party distribution channel partners. The Company has developed its business over more than two decades based on a needs-based sales methodology, engagement and servicing with a customer-centric approach, and also skilled manpower. Based on the annual audited financial results for FY2024-25, Axis Max Life Insurance has secured a Gross Written Premium of ₹33,223 Cr. Below are some of the statistics that reflect our successes.